Delete your account

You can leave IdeaLine at any time. It takes about a minute. Download your data first if you want a copy.

What deleting does#

• If you are a member: your sign-in, profile and preferences are deleted. Projects and comments you created stay with your team, and your name on past activity becomes “Former member”.
• If you are the owner and others use the workspace: you can hand ownership to someone you choose first. The team keeps everything else. This is the recommended choice.
• If you are the owner and choose to delete the whole workspace: every project, idea, file link, comment, contact and the activity log is erased, and everyone loses access.

Steps#

1. Take your data first

   Owners can download everything from Settings, Data & backup. See Download everything: your data backup. Members can ask an admin for a copy of team data.

2. Open Settings and choose Plan & account
3. Scroll to Delete my account and choose it

   IdeaLine explains what will happen for your role.

4. Choose what to do with the workspace

   Owners choose Hand the workspace to someone else or Delete the entire workspace.

5. Type DELETE and tick I understand this is permanent

   The button turns on only when both are done.

6. Confirm

   You are signed out and your account is removed.