Two-step sign-in with an authenticator app

Two-step sign-in adds a second proof to your password: a 6-digit code from an authenticator app on your phone. Even if someone learns your password, they cannot sign in without your phone.

Turn it on#

1. Install an authenticator app

   Examples are Google Authenticator, Microsoft Authenticator, 1Password and Authy.

2. Open Settings, then Profile, then Two-step sign-in

   Choose Turn on.

3. Scan the QR code

   Use your authenticator app to scan the code on the screen. If you cannot scan it, choose Can’t scan? Enter the key by hand and type the key into your app.

4. Type the 6-digit code your app shows

   IdeaLine checks that the app is set up correctly.

5. Save your recovery codes

   IdeaLine shows ten one-time recovery codes. Copy them, or choose Download, and keep them in a safe place such as a password manager. They are shown only once.

6. Tick I saved these codes and choose Continue

   You are signed in.

Signing in afterward#

Sign in with your email and password as usual. IdeaLine then asks for the 6-digit code. Codes change every 30 seconds, so type the newest one.

Add a second device or make new recovery codes#

1. Sign in using your authenticator

   Adding or removing devices needs your authenticator, not a recovery code.

2. Open Settings, then Profile, then Two-step sign-in
3. Choose Add another device or Make new recovery codes

   New recovery codes replace the old ones.

My code says it did not work.

Codes change every 30 seconds. Type the newest one. Also check that your phone’s clock is set automatically, because a clock that is off by a minute or more makes codes fail.

Can I use more than one phone?

Yes. Add another device from Settings, Profile, Two-step sign-in. Either one can sign you in.