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Account and security

Reset a password you forgot

Get a reset link by email and choose a new password.

1 min read
  1. Open the sign-in page

    See Sign in.

  2. Type your email address, then choose Forgot password?

    IdeaLine sends the reset link to that address.

  3. Open the email and choose the link

    The link works once.

  4. Type a new password of at least 12 characters, twice

    Choose something new that you do not use anywhere else.

  5. Save

    You are signed in. IdeaLine also emails you to confirm the change.

Be careful

If you get a “password changed” email and it was not you, use the report link in that email right away. See Keep your account safe.

Already signed in and just want a different password? See Change your password.

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