Open your billing page
The page hosted by Stripe where you see invoices, change your card and cancel.
Online checkout with Stripe has not been switched on yet. This guide shows how it will work so you can read it ahead of time. Until then, you can pay by invoice. See Get an invoice or purchase order.
Your billing page (Stripe calls it the customer portal) is one place to see your plan, your card, your billing details and every invoice. Stripe hosts it, so Stripe may ask you to confirm your email address with a code before it opens.
Ways to open it#
- From a Stripe email. Open your latest receipt or invoice email and look for the billing or manage link.
- From the Pay page. After you have paid, the Pay page shows a link to manage billing.
- Ask us. Email hello@idealine.io from your account address and we will send you a link.
Zoom in on each part
Current plan. Update the plan or cancel it. Payment method. The card on file, with an Update button. Billing information. The name, email, address and tax ID printed on invoices. Invoice history. Every invoice, with its status and a link to open it.
What you can do there#
Stripe describes what a billing page can offer: update billing details including tax IDs, update payment methods, change or cancel a subscription, and view, pay and download current and past invoices. What you see depends on what a business turns on, so some buttons may be missing.
The page is temporary for your security. If it stops working after a few minutes idle, open the link from your email again.
Only the person who pays should use it. Treat receipt and billing emails as private and do not forward them.
Related articles
- Find and download a receiptOpen your receipt, save it as a PDF, and get a new link if it has expired.
- Download invoices and past paymentsOpen your invoice history, save each invoice as a PDF and get a full statement for finance.
- Update or replace your payment cardAdd a new card, make it the default and stop an old card being charged.
- Change your billing name, address or tax IDUpdate the details that print on every invoice.
- Cancel your planCancel in your billing page. Cancelling never deletes your workspace or data.
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