Browse all topics
Getting started
Account and security
Billing and payments
Projects
Calendar
Board
Repository
IdeaLine (ideas)
Time tracking
Dashboard, activity and alerts
Playbooks and checklists
Search, filters and views
Workspace settings
Data, backup and integrations
Accessibility
Privacy and trust
Troubleshooting
Reference
Troubleshooting

A picker or window does not open

Allow pop-ups so the Google Drive and Dropbox choosers can open.

1 min read
  1. Choose the picker button again

    The first click can only load the service. The second click opens the chooser.

  2. Allow pop-ups for IdeaLine

    In your browser’s address bar, look for a blocked pop-up icon and choose to allow pop-ups for this site, then try again.

  3. Turn off an ad blocker for this site

    Blockers can stop the Google or Dropbox script from loading.

  4. Or paste a link instead

    Use Add link and paste the file’s share link. See Add a file link to the Repository.

Related articles