Who owns your data and who can see it
Your work is yours, access follows your roles and you can take it with you at any time.
1 min read
- You own your data. IdeaLine keeps what your team creates, and you can download all of it at any time. See Download everything: your data backup.
- Your data is never sold to advertisers.
- Access follows roles. People see only what their role, permission level and view allow. Contacts such as clients never get accounts. See Roles and permissions reference.
- Files stay where they are. The Repository stores links, so your storage service decides who can open a file. See The Repository tab, explained.
- Leaving is in your hands. You can delete your account. See Delete your account.
For how IdeaLine protects the service itself, read the Security page and the Trust center. We built on infrastructure that is independently attested for security, and we do not claim a certification for IdeaLine itself that we do not hold.
Good to know
Help articles never show real customer data. Screenshots in this help center use a made-up sample workspace.
Related articles
- Download everything: your data backupGet a complete copy of your workspace as a ZIP, Excel workbook or JSON file.
- Delete your accountWhat happens, what is kept for 30 days, and how to take your data first.
- Where to read our policiesPrivacy, terms, data policy, security, cookies, accessibility and more.
- Share work safelyPractical rules for read-only links, file links, calendar links and what goes in notes.
Still stuck on this one?