A download did not start or looks wrong
Fixes for PDF, Excel, CSV, image and ZIP downloads.
1 min read
- PDF opens a print window. That is expected. Choose Save as PDF as the destination. Chrome or Edge gives the best result.
- Nothing happens. Your browser may be blocking a download or a pop-up for this site. Allow it and try again.
- You do not see the Download button. It needs a role with the permission to export. Ask an owner or admin. See Roles and permissions reference.
- The file will not open. CSV files open in any spreadsheet app. If Excel shows odd characters, import the file as UTF-8.
- The file is empty. Check your filters and period. An export with nothing in view may be blank.
Need a different format? See Download the calendar as a PDF, PNG, JPG, SVG or EPS for pictures and PDF, and Download everything: your data backup for full data.
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