Find and download a receipt
Open your receipt, save it as a PDF, and get a new link if it has expired.
Online checkout with Stripe has not been switched on yet. This guide shows how it will work so you can read it ahead of time. Until then, you can pay by invoice. See Get an invoice or purchase order.
Stripe creates a receipt for every successful payment and every refund. You can view it in your browser and save it as a PDF.
From your email#
- Find the email
Search your mailbox for “receipt” and “IdeaLine”. Check spam and junk too. It goes to the billing email on the payment. See I did not get an email from IdeaLine.
These are IdeaLine-styled illustrations with sample data. Stripe hosts and designs the real pages, so your screen may look a little different and some labels may vary. Zoom in on each part
View receipt. Opens your receipt in the browser. Download invoice. Saves the invoice as a PDF. Download receipt. Saves the receipt as a PDF. Help line. Where to send questions about the payment.
- Choose View receipt
Your receipt opens on a page hosted by Stripe.
These are IdeaLine-styled illustrations with sample data. Stripe hosts and designs the real pages, so your screen may look a little different and some labels may vary. Zoom in on each part
Amount paid and the date. Payment method. The card brand and last four digits. Download invoice. Download receipt. Business details. Our support email and privacy policy appear here.
- Choose Download receipt
Your browser saves a PDF. Check your Downloads folder.
If the link has expired#
Stripe receipts never expire, but for security the link in an email stops working after 30 days.
- Open the old link anyway
Stripe shows a page asking for your email address.
These are IdeaLine-styled illustrations with sample data. Stripe hosts and designs the real pages, so your screen may look a little different and some labels may vary. Zoom in on each part
Email address. Type the email you used for the payment. Send a new link. Stripe emails you a fresh link.
- Type the email address from the payment, then send
Use the same address that received the original receipt.
- Open the new email and your receipt
Download it right away.
Need receipts for a month of accounting? Open your billing page and use the invoice list. See Download invoices and past payments.
Stripe’s own guide to receipts is at Stripe: receipts and paid invoices (opens in new tab).
Related articles
- Download invoices and past paymentsOpen your invoice history, save each invoice as a PDF and get a full statement for finance.
- Open your billing pageThe page hosted by Stripe where you see invoices, change your card and cancel.
- Get an invoice or purchase orderAsk for an invoice by email, including for Enterprise order forms.
- I do not recognize a chargeFind out whether a charge on your statement is from IdeaLine.
Still stuck on this one?