Add, link and resolve feedback pins
Pin what needs attention, tie it to a task, turn it into a subtask and mark it addressed.
Pins are feedback attached to a live source. Depending on the source, a pin marks a spot on a page or image, a moment in a video, or the whole design. Every pin has a note, can be linked to a project or one of its subtasks, and is open until someone marks it addressed.
Add a pin#
Zoom in on each part
The new pin. Shown with a plus until you save. What needs attention? Up to 1,000 characters. Linked task. The whole project or one of its subtasks. Files attached to several projects list them all. Show this pin to clients on review links. Only for people who can share links. See Let clients review live previews and pin feedback. Save pin. Choose Cancel to throw the pin away.
- Open the preview
Choose Preview & pins in the Repository, a project or an idea. Opening it from a project links new pins to that project for you.
- Choose Add a pin and click the spot
On Figma and Canva choose Add feedback. On videos choose Comment on this moment. For the whole page choose General note.
- Type what needs attention
- Choose a Linked task if you want
Pick the project, or one of its subtasks.
- Choose Save pin
The pin gets the next number. The people assigned to the linked project or subtask are told in their notification bell.
Work through pins#
Zoom in on each part
Number. Select it to show the pin on the preview. Website pins switch to their device size and scroll into view; video pins jump to their moment. Mark addressed. Turns the pin green and moves it to Addressed. Choose Reopen to bring it back. Linked task. Change which project or subtask the pin belongs to. Client sees it. Shows this team pin on review links for the project. Delete. Removes the pin after you confirm.
- Make it a subtask. When a pin is linked to a whole project, this adds a new subtask with the pin’s note and links the pin to it.
- Filters. Open, Addressed and All above the list, with counts.
- Who wrote it. Each pin shows its author, the device size or moment, and when it was made. Client pins have a Client badge.
- Up to date. The list refreshes while the viewer is open, and right away when a client sends a pin.
Who can do what#
| Action | Who |
|---|---|
| See pins | Everyone in the workspace who can see the Repository |
| Add pins, mark addressed, reopen and link tasks | Anyone who can comment or create, unless their permission level is View only |
| Show a pin to clients | People who can create share links (Team plan and above) |
| Make it a subtask | People who can edit that project |
| Delete your own pin | Its author |
| Delete anyone’s pin, including client pins | People who can delete items |
Pins are included in your data backup. Deleting a live source deletes its pins. See Download everything: your data backup.
Related articles
- Preview a Webflow or WordPress staging siteSee the live page at desktop, tablet and mobile size, and pin feedback anywhere on it.
- Loom and Vimeo: comment on a momentTie feedback to the exact second of a video, and jump straight back to it.
- Live previews in projects and ideasAttach live sources to the work they belong to and see open pins on each subtask.
- Let clients review live previews and pin feedbackShow a live site, video or design on a review link. Clients pin exactly what needs attention.
- Place pins with a keyboard or screen readerMove a crosshair with the arrow keys and press Enter. Works for your team and for clients.
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